Privacy Policy

Effective Date: December 21, 2025

At The Scanitruk Company, we value the privacy of our drivers and community members. This policy explains what information we collect, how we use it, and how we protect it in compliance with US, UK, and GDPR standards.

1. Information We Collect

We collect information necessary to manage our virtual trucking operations and maintain a fair role-play environment.

  • Identity Data: Name or gamertag, Discord username, and Trucky Hub username.
  • Contact Data: Email address (if you register for our driver-specific website area).
  • Administrative Data: Driver applications, promotion history, and infraction/case files.
  • Technical Data: Information automatically collected by our third-party partners (Trucky and Discord) as outlined in their respective policies.

Note on Passwords: If you register for our WordPress-based driver portal, your password is encrypted and managed by the WordPress system. Administrators of The Scanitruk Company cannot see or access your password.

2. How We Use Your Data

We use your data strictly for “Legitimate Interests” as defined by the GDPR, specifically:

  • Managing driver applications and recruitment.
  • Tracking in-game progress and mileage via Trucky Hub.
  • Facilitating community communication via Discord.
  • Maintaining internal records for promotions, awards, or disciplinary actions.

We will never sell, rent, or trade your personal data to any third parties for marketing or any other purpose.

3. Third-Party Services

Our operations rely on third-party platforms. These services have their own privacy policies which we do not control:

4. Data Retention

We retain internal administrative files (infractions, promotions, and driver history) for a minimum of five (5) years to maintain the integrity of our company’s historical records.

  • Data stored on Discord or Trucky Hub is subject to the retention policies of those specific platforms.
  • If you leave the company, you may request that your email and account on our WordPress site be deleted.

5. Your Rights (GDPR & UK Privacy Law)

Regardless of where you live, we strive to provide the protections afforded by the GDPR and UK Data Protection Act:

  • The Right to Access: You can ask for a copy of the administrative data we hold about you.
  • The Right to Rectification: You can ask us to correct inaccurate information.
  • The Right to Erasure: You may request that we delete your data (subject to our 5-year administrative retention for company integrity).
  • The Right to Withdraw Consent: Where you have provided an email for site access, you can withdraw that consent at any time by closing your account.

6. Security

We take reasonable steps to protect your data. By using WordPress for our driver portal, we utilize industry-standard encryption for account management. However, please remember that no method of transmission over the internet is 100% secure.

7. Contact Us

For any questions regarding this policy or your data, please contact the Management Team via our official Discord server or through the contact portal on our website.

Scroll to Top
PAGE TOP